Aviation Coaching Survey

- Step 1 of 24

Thank you for dedicating your time to support this academic research in partnership with Munster Technological University (MTU).

While current airline training makes crew members aware of subtleties such as cultural differences, communication barriers and cognitive biases – i.e., the non-technical or soft skills – Crew Resource Management (CRM) is still officially defined as "the set of Training procedures that focuses on the inter-personal activities among crew members" (Federal Aviation Administration, 2004).

The aim of this research is to understand whether some categories of airline employees may benefit from other practical tools to reflect on their own management skills (i.e., intra-personal) and, consequently, to be able to take preventive actions.

For this reason, the concept of Coaching will be researched with the aim to understand whether:
a) there is demand for Coaching in the Aviation Industry and;
b) its implementation may be used as an effective management tool to complement traditional CRM training, and to support aviation staff with their personal development.

Please, make sure you fill out all parts of the survey. It is totally anonymous, and it will take you just 2 minutes…we tested it

Thank you for supporting our Aviation Community!

What is your gender? *

Select your Region *

Europe
North America
South America
Asia
Africa
Oceania

What is your position? *

Captain
First Officer
Cabin Manager
Flight Attendant/Cabin crew
Student pilot
Maintenance Engineer
Management
Air Traffic Controller
Ground Staff

Which of these aviation-related qualifications do you hold? *

Training Captain
Type Rating Examiner/Instructor (TRE/TRI)
Synthetic Flight Instructor (SFI)
Safety Instructor
Flight Instructor (General Aviation)
None
Other (please specify)

Please specify

What is your education level?

Master’s degree /Doctorate PHD
Bachelor’s degree
A Levels / High School Diploma
Other (please specify)

Please specify

Which of these additional qualification/certificate do you hold? *

Gym Instructor
Personal Trainer
Personal/Career/Professional Coach
None
Other (please specify)

Please specify

Broadly speaking, do you know what Coaching is? (inside and outside work) *

Do you know what benefits coaching can bring you? *

Do you know the difference between training and coaching (if any)? *

Have you ever used a Peer Support Group at work? *

For which of these areas (multiple answers allowed) *

Personal
Relationship
Finance
Business
Wellbeing

With regard to wellbeing, which of the following terms do you perceive with less stigma? – i.e. you perceive more positively *

Peer Support Group
Coaching / Peer Coaching
Cognitive Behavioural Therapy
Formal Training

Have you ever applied to a coaching programme? *

For which of these areas (multiple answers allowed) *

Personal
Relationship
Finance
Career
Business
Sport

Did you find Coaching useful to help you reach your goals? *

What channel did you use to receive the service? (multiple answers allowed) *

Self-learning / Self-help (Online programme/Digital app)
Self-learning / Self-help (Books)
Coach (in person one-to-one)
Online Coach

How would you rate your company's CRM training? *

Not at all effective
Ineffective
Sufficient
Effective
Very effective
CRM is not part of my job description

In your opinion, does current CRM training equally consider both inter-personal (between members of a crew/other groups) and intra-personal (within the individual) conflicts? *

Yes
No, training is based mainly on inter-personal conflicts (with other crew members)
No, training is based mainly on intra-personal conflicts (inside yourself e.g. your doubts, fears, personal reflections, etc.)

Other than theoretical knowledge, what practical CRM tools does your company provide you with? (multiple answers allowed) *

Simulators
Annual CRM Safety and Fire Training
Peer coaching (one-to-one)
Other (please specify)

Please specify

With regard to your individual wellbeing and stress management (inside and outside work), do you consider your current CRM skills effective? *

Which of the following CRM areas do you perceive as a weakness - i.e. that you would like to improve (multiple answers allowed) *

Leadership
Communication
Situational Awareness
Monitoring
Decision-making
Assertiveness
Stress Management
Personality/Attitude/Behaviour and Cultural differences awareness
Surprise and Startle effect
Self-assessment and Self-Critique.
None

How would you rate your current wellbeing at WORK? *

Mostly coping well
Mostly coping well but impact on physical health
Experiencing difficulties but mostly coping well
Currently coping but not in the long-term
Not coping (but I am still flying)
Not coping (I stopped flying and currently seeking help)

Which of these factors affect your wellbeing at WORK the most? (multiple answers allowed) *

Stress at home (for various reasons: family, financial, etc..)
Lack of sleep
Diet
Lack of physical fitness
The colleagues you work with
The management
The nature of the job itself
Job loss and future uncertainty
Lack of career progression
The way you, as an individual, perceive your working environment

How would you rate your current wellbeing at HOME? *

Mostly coping well
Mostly coping well but impact on physical health
Experiencing difficulties but mostly coping well
Currently coping but not in the long-term
Not coping (but I am still flying)
Not coping (I stopped flying and currently seeking help)

Which of these factors affect your wellbeing at HOME the most? (multiple answers allowed) *

Stress at work
Lack of sleep
Diet
Lack of physical fitness
Your partner/spouse only
Your family in general
Your finance
World future uncertainty
The way you, as an individual, perceive your life
None

Which of the following areas do you perceive as a weakness - i.e. that you would like to improve (multiple answers allowed) *

Finance Management
Relationship Management
Stress Management
Sleep
Physical Fitness
Self-confidence

Which of the following Emotional Intelligence areas do you perceive as a weakness - i.e. that you would like to improve (multiple answers allowed) *

Self-awareness: (clear perception of your own character, feelings and emotions)
Self-regulation: (how you control and manage yourself, your emotions, impulses and abilities)
Empathy: (your ability to share and understand another person’s feelings and emotions.)
Self-motivation: (your drive to fulfill your own inner needs and goals)
Social Skills: (how you handle and influence other people's emotions effectively)
None
I don’t know what Emotional Intelligence means

If you’ve never been coached before, would you contact a Coach for the first time (for any of your areas of interest) *

Yes
No
I have been coached before

Would you like an external coach or a company peer coach? *

External
Provided by my company

Would you contact a coach again? *

Would you like an external coach or a company peer coach? *

External
Provided by my company

How likely is it you would like to be coached over the next 12 months? *

Very unlikely
Unlikely
Neither likely nor unlikely
Likely
Very likely

What method would you use to receive coaching? (multiple answers allowed) *

Self-learning / Self-help (Online programme/Digital app/Company E-learning)
Self-learning / Self-help (Books, Reading Materials)
Coach (in person one-to-one)
Online Coaching

Which of these areas would you use coaching for (either as a coachee or coach) (multiple answers allowed) *

Improve any of the CRM areas (work related)
Finance Management
Relationship Management
Stress Management
Sleep
Diet
Physical Fitness
Self-confidence
Other (please specify)

Please specify

Which language would you prefer to use when being coached? *

English
My mother-tongue language (please specify)
Both

Please specify your mother-toungue language

Are you interested in becoming a coach? *

Who would you do it for? (multiple answers allowed) *

Peer Company
Aviation staff around the world (in English)
Aviation staff in your region (in your local language)
All of the above